Kasper Greve
Kasper has 15+ years of experience working within business development, digital product development and strategy within large organizations. He believes in pushing the boundaries within customer centricity to achieve growth.
Kasper is founder of the strategic design agency DAY21.
DAY21 help big organisations grow, align and transform through journey-led strategy and design - and are the only Danish TheyDo certified partner.
November 5|15:00 – 16:00|Auditorium 1
Journey-led Organisations
What happens when organisations shift from siloed problem-solving to a holistic, journey-led approach? This panel explores how viewing products, services, and operations through the lens of customer journeys can unlock new insights, drive alignment, and transform how teams and leaders think about their roles.
Through real-world examples and diverse experiences, our speakers will discuss the evolution of journey practices, the challenges of scaling them in large organisations, and how to build shared ownership across silos.
